We accept Paypal, Visa, Mastercard, American Express, Apple Pay, Google Pay, and other major payment methods at checkout.

Once an order is placed, we start processing it immediately. If you need to make changes, please contact us as soon as possible. While we cannot guarantee modifications, we will do our best to assist you.

Yes! Sign up for our newsletter to receive exclusive discounts and promotions.

Payment failures may occur due to incorrect details, insufficient funds, or security settings. Try using a different payment method or contact your bank for assistance.

Yes! We offer free shipping

Netherlands: 6-9 Business days

United Kingdom: 7-10 Business days

Yes! When your order has been shipped, you will receive another email with tracking details so that you can monitor your delivery.

If your order is delayed or hasn’t arrived within the estimated time, please contact our support team at info@orizelle.com  and we’ll be happy to assist you.

You may return your items for any reason within 30 days of delivery.

No, customers are responsible for return shipping costs.

Customer pays return postage; no restocking fees.

If you would like to swap an item for a different one, please email us at info@orizelle.com We will guide you through the exchange process. Just remember that you can only exchange unused items within 30 days of the delivery date.

Up to 10 days after inspection.